Prior appointment

Appointment-booking service to close over July and August 2018

 The Municipal Consumer Information Office (OMIC)'s appointment-booking service will be closed from 1 July to 31 August 2018. We apologise for any inconvenience.

Please note that our other services (for receiving information, presenting a claim or complaint or consulting the status of a claim or complaint) will still be available during that period. You can use these services by filling in the website's online forms, by calling 010 (from Barcelona) or 931 537 010   (from outside the city) or by visiting our offices in person: Ronda de Sant Pau, 43-45, ground floor. Mon-Fri, 9am to 13:30pm.